Client Satisfaction Management

SY Tank Terminal pursues a client satisfaction management system that can continuously create client satisfaction.

SY Tank Terminal listens to various clients' voices to preemptively respond to the rapidly changing management environment.

Additionally, we intend to provide customized service for different clients' characteristics for the client impression.

CS VISION

Client-First

“Value Chain Partner”

CUSTOMER

  • Clients 아이콘
    Clients

    Understanding and improving
    the clients' demands

  • Affiliates 아이콘
    Affiliates

    Seeking mutual growth
    with affiliates

  • Members 아이콘
    Members

    Establishing
    cooperation relationship
    between internal members

CS WAY

  • Listen Carefully

    Listen to the client's voices to offer improvement measures and resolve issues rapidly.

  • Make a Visit

    Visiting clients regularly to practice credible client management

  • Improve service quality.

    Improve customer service through systematic processes

  • Satisfy Client's Demands

    Think in the client's position first to realize client satisfaction.