ESG
SY Tank Terminal pursues a client satisfaction management system that can continuously create client satisfaction.
SY Tank Terminal listens to various clients' voices to preemptively respond to the rapidly changing management environment.
Additionally, we intend to provide customized service for different clients' characteristics for the client impression.
CS VISION
Client-First
“Value Chain Partner”CUSTOMER
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Clients
Understanding and improving
the clients' demands -
Affiliates
Seeking mutual growth
with affiliates -
Members
Establishing
cooperation relationship
between internal members
CS WAY
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Listen Carefully
Listen to the client's voices to offer improvement measures and resolve issues rapidly.
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Make a Visit
Visiting clients regularly to practice credible client management
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Improve service quality.
Improve customer service through systematic processes
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Satisfy Client's Demands
Think in the client's position first to realize client satisfaction.